Shipping Policy
A legal disclaimer
This Shipping Policy outlines the shipping procedures and expectations for orders placed with Bubu Wardrobe. By making a purchase through our website, you agree to the terms outlined in this policy.
1. Order Processing Time
As our products are in small batches, please allow 2–5 business days for order processing before your item is ready for shipping or pickup. Orders are not processed on weekends or public holidays.
2. Delivery Options
We currently offer the following delivery options:
- **Local Pickup**: Free weekly pickup is available in Melbourne (details provided via email after purchase).
- **Australia Post Shipping**: Orders are shipped via Australia Post standard service. Tracking information will be provided once the item is dispatched.
3. Shipping Costs
Shipping rates are calculated at checkout based on your delivery address and order weight. Local pickup is free of charge.
4. Delivery Timeframes
Estimated delivery time via Australia Post:
- Within Victoria: 2–5 business days
- Other Australian states: 3–7 business days
Please note that these are estimates and may vary during peak periods or due to service disruptions.
5. Delays and Service Interruptions
We are not responsible for shipping delays caused by external carriers or unforeseen circumstances (e.g. weather, postal strikes). If there is a significant delay, we will do our best to keep you updated.
6. International Shipping
At this time, we do not offer international shipping. We hope to expand to overseas markets in the future.
7. Contact
If you have any questions regarding shipping or delivery, please contact us at:
Email: contact@bubuwardrobe.com.au
Location: Melbourne, Australia